SHIPPING AND DELIVERY INFORMATION
VP Supplies estimates shipping charges at the time of your order. Once we receive an invoice from the freight company delivering your order we finalize the shipping charge to assure you only pay the exact shipping amount.
A “mil” equals one-thousandth of an inch. To convert mil to inches, divide mil by 1,000 (ex: 2 mil/1000 = 0.002 inches). To convert mil to gauge, take mil and multiple it by 100 (ex: .80 mil x 100 = 80 gauge).
Yes, we can provide a range of custom printed and sized products. View our Custom Products (link) second to view available products.
If you have additional custom products please call us at 323-622-1774 or submit an online quote. We can provide a range of custom products including:
Shrink Bands
Declaration of Goods
Listed dimensions are always the dimensions of the inside of the box, and length is always the first dimension. The longest side of the box with a flap is used to measure length.
The width side also has a flap, but is always the side shorter than the length.
The height of the box measurement does not include the flaps.
Please note that the acceptable manufacturing variance is +/- 1/8".
Cubic Inches: L" x W" x H"
Cubic Feet: L' x W' x H'
Cubic Feet (from inches): (L" x W" x H")/1,728
Here are some common terms and product information found on our website that may help you place your order. If you have questions about your order please call us at 323-622-1774.
The 200 lb. test is a method used to certify the stacking strength of mullen lined boxes. In general, they are designed and certified to endure at least 200 lbs. of pressure per square inch, which is roughly equivalent to the strength of a box with an ECT of 32.
PURCHASING INFORMATION
VP Supplies accepts the following forms of payment:
- VP Account (Net 30), with prior credit approval
- Visa, MasterCard, and American Express credit and debit cards
- Personal or Corporate Checks
- Money Order or Cashiers Checks
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Payments can be made payable and sent to:
Vertex Packaging Supplies
15505 Cornet Street
Santa Fe Springs, CA 90670
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No. There is no minimum dollar amount for any order placed through VP Supplies. The minimum quantity required for purchase varies between items, and in some cases a minimum dollar amount may apply for sale items.
Free delivery is only available in certain areas. Please contact us for more details regarding our delivery rates for your area.
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VP Supplies gladly accepts tax-exempt orders with a properly executed exemption certificate. VP Supplies must have the exemption certificate on file in order to waive sales tax. If the certificate is not received, VP Supplies is required by law to charge sales tax in the states listed below:
Alabama
Arizona
California
Florida
Georgia
Illinois
Iowa
Minnesota
New Jersey
New York
North Dakota
Pennsylvania
South Dakota
Texas
Washington
Wisconsin
If the ship-to state is not listed, tax will not be charged.
Tax-exempt customers must also complete the sales tax exemption certificate and send a signed copy to VP Supplies via fax or email to info@vpsupplies.com
Please contact our tax department representatives about any details regarding your tax-exempt account and the details needed to complete the certificate.
Tax-exemption certificates must have a physical signature and thus cannot be submitted online. They may be scanned and emailed to info@vpsupplies.com or fax it to 323-588-1290. Please don't hesitate to contact a VP Supplies Tax Representative at info@vpsupplies.com or call us at 323-622-1774.
For additional information, please reference the state's Department of Revenue website. States in which VP Supplies must charge sales tax.
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Yes we can offer Distributor Pricing, please contact our offices at 323-622-1774 for more information.
As well, VP Supplies offers quantity price breaks on most items and special quotes for any order that exceeds our standard price breaks. We will create a custom quantity quote for you based on the volume of your order.
VP Supplies offers large volume quotes and will provide you with a customized quote based on your order. Call us at 323-622-1774 use our online form to submit a quote request today.
Box quotes are only available for stocked boxes. If you are interested in a quote on custom box orders please contact our customer service department.
If placing an order over the phone, please let your Sales Representative know you have a Purchase Order number that can be applied to your Invoice. If you prefer to send us a Purchase Order, you may fax to 323-588-1290 or email us at accounting@vpsupplies.com
Yes, but we encourage you to advise your representative at the time of placing your order. Please email us at info@vpsupplies.com or call us at 323-622-1774 with questions or pick-up requests. Our warehouse is located at:
Vertex Packaging Supplies
15505 Cornet Street
Santa Fe Springs, CA 90670
VP Supplies customer service is open from 7:00am to 4:00pm, Monday through Friday.
Orders placed before 3:00pm of your local branch time and scheduled for next day delivery*.
(*Delivery may not be available to some areas and delivery estimates may vary and subject to change)
Our mailings are produced months in advance. If you requested removal from our mailing list (USPS only) you may continue to receive catalogs for up to three months until your request is finalized. If you receive our newsletter via email, you may choose to “Unsubscribe” at any time. We appreciate your patience. If you have questions please contact customer service at 323-622-1774.
If you are unable to log into your portal on the VP Supplies website using your password, you may request to reset it by calling us at 323-622-1774.
We value your business and have knowledgeable Sales Representatives available to every customer. Many have long-established relationships with their customers and their business needs. Contact us today so we can learn more about your business and assign a specialist who can cater to your specific needs.
